Based in London

Gemma Pullen

A product-focused entrepreneur building technology that helps people live more creative lives, free of friction and boundaries. I draw from my experience in marketing, user experience design, data, and a deep interest in psychology to shape products that put people first.

Gemma Pullen graduation photo

I am a first class with honours business graduate from the University of Birmingham, who is currently studying Computer Science at Queen Mary University of London, working towards my MSc graduation in December 2026. Disclaimer: this image is AI-generated.

Research

UX & E-Learning

What Drives Continuance Intention in a Self-directed Specialised Technical E-Learning Platform

Asks what keeps people coming back to musicinformationretrieval.com, an open source Music Information Retrieval platform with no enrolment, no instructor and no credential. Extends the Expectation Confirmation Model with knowledge management constructs, then tests it twice. First with PLS-SEM on survey data. Second with an NLP-assisted validation procedure that embeds users' own accounts of why they return, clusters them without reference to the model, and reads the themes back against the structural result.

UX Research E-Learning PLS-SEM Sentence Embeddings
2026  ·  Queen Mary, University of London  ·  MSc Project
Machine Learning & Music

Classifying EDM Subgenres Using Spotify Audio Features

Investigates whether Spotify audio features can distinguish between closely related EDM subgenres including drum-and-bass, dubstep, garage, house, techno, and trance. Compares multinomial logistic regression and Support Vector Classification using stratified 10-fold cross-validation. The SVC model outperformed logistic regression with 65.5% accuracy, demonstrating that non-linear classifiers better capture the subtle differences between EDM genres.

Machine Learning Music Classification Spotify SVC
2026  ·  Queen Mary, University of London
Marketing & AI

Redefining Marketing in an AI-Driven World

Explores how generative AI tools like ChatGPT and Microsoft Copilot affect the creativity, strategic decision-making, and job satisfaction of marketing professionals, and the barriers that prevent effective adoption. Based on a qualitative case study of an international technology company, using semi-structured interviews with eight marketers.

Generative AI Marketing Job Satisfaction Creativity
2024/25  ·  University of Birmingham  ·  Dissertation

Photography

I take photos on my Lumix Panasonic DMC-G3.

Mile End, London
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Mehringdamm, Berlin
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Berlin
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Berlin